There are 4 types of users in My Market Toolkit (MMT):
- Account Owner
- Owns account
- Admin access
- Responsible for invoices
- Sets up roles
- Sets up users
- Back Office Users
- Example: manages web pages, orders, reports, etc. using My Market Toolkit.
- Has role-based access to MMT tools
- Requires invitation from Account Owner or delegate
- Agent/Portal Users
- Example: employee using ecommerce to create orders but doesn't have access to customers and other orders.
- Has access to registration based websites built in My Market Toolkit
- They DO NOT have access to My Market Toolkit
- Requires an admin to create/manage their user
- Member Users
- Example: a user on a photosharing community
- Has limited access to certain functions within a website built in My Market Toolkit
- They DO NOT have access to My Market Toolkit
- May be able to edit a profile, etc.
Mananging Users
Account Owner
An account owner is created in 2 ways: 1) they register 2) The professional services team sets up a new account
Modify account settings:
- After logging in, click "My Account"
- Choose setting to modify
Back Office User
Create a new Backoffice User
- After signing in, click "My Account"
- Hover over "Users"
- Click "Users - Back Office"
- Click "Invite User" icon
- Type email addresses of users to invite
- Follow other instructions
- Click "Submit" - invited users will receive an email. Once they follow the steps in the email, they'll be added to the account under the roles assigned.
Modify existing Back Office Users
- After signing in, click "My Account"
- Hover over "Users"
- Click "Users - Back Office"
- Click the edit icon (pencil)
- Make modifications
- Click "Submit"
Agent/Portal Users
Manually create a new Agent/Portal User (Agent/Portal Users can be created manually (i.e. portal access)
- After signing in, click "My Account"
- Hover over "Users"
- Click "Users - Agent/Portal"
- Click "New" icon
- Add details
- Click "Submit"
Modify existing Agent/PortalUsers
- After signing in, click "My Account"
- Hover over "Users"
- Click "Users - Agent/Portal"
- Click edit icon (pencil) next to user
- Make modifications
- Click "Submit"
To modify the password of an Agent/Portal User for a portal application follow these steps:
- After logging in, click "My Account"
- Click "External Users"
- Click edit icon (pencil) next to user
- In the Password field, type the new password and retype it in the field below
- Click "Submit"